Leadership

(I regularly update this page and topics of E-Business Leadership Competencies. View my blog posts for recent insights, thinking, and industry news. -Eric)

An E-Business Leader must be:

Business-savvy

• Must be able to think "big picture" and be able to separate operational thinking from strategic thinking
• Must have "soft skills" to be able to maintain formal and informal channels of upward, downward, and lateral communication within an organization

Analytical

• Must be curious
• Must be relentless
• Must maintain attention to detail

Technical

• Must be comfortable with technology
• Leverages technological expertise to help identify new trends and opportunities

The voice of the end-user

• Must utilize end-user insights (consumer and/or customer) and industry expertise to establish user experience guidelines