Industry Blogs are the “TMZ” of Online & Social Media Coverage

As I do my weekly “catch up” of RSS feed reading across a number of topics (online marketing, e-commerce, social media, etc.), I can’t help but notice the sensationalism, both positive and negative, around new products and companies entering the marketplace.

For example: Because I’ve been buried in doing actual work the past couple weeks, I first heard about Google Buzz through RSS feeds before getting the notification that it was ready for my Gmail account.

And judging by the RSS feeds, the type of coverage was akin to TMZ covering Jersey Shore cast news.

Oh my, people. Relax.

The early adopter community of these technologies get so caught up in overanalyzing every move in the industry that they lose sight of where these innovations and changes take us from a consumer perspective.

It makes me yearn for the format of a magazine that reports on industry news in a less timely format, but without all of the initial noise, gossip, and speculation woven into the article like I’m seeing so much of online.

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I sold my online business. I have mixed feelings, but made the right decision.

Over the ‘09 holiday break, I sold SuperMotors.net (a hobby-based automotive online business I ran with two long-time friends — here are previous blog posts about it) which I had run in some form or fashion since 1998.

(Old screenshot of the site — when Circuit City was still in business to be able to run banner ads)

It started as just a hobby

From ‘98-’02 it truly was a hobby, funded entirely by the money out of our pockets with no real plan in place. We knew we had something unique because people kept coming to the site, registering, loading up their vehicle information, pictures, sounds, and videos — all by word of mouth. But man, it was an expensive hobby to have, even with costs split between the three of us.

It became a business (but a part-time one)

In ‘03 we officially became a Limited Liability Company, setup a business banking account, had company credit cards, designed and printed company business cards, had a company phone line, mailing address, and made a run at selling banner advertising inventory for the ad space on the site.

A trip to SEMA to visit existing and potential sponsors, trips to local car shows, and continuous involvement in the enthusiast community with our own hobby-based vehicles continued to get the word out.

Startup.com was a truly inspiring documentary that we watched countless time during these years.

On the up-and-up

From ‘04-’05 we operated like a business: regular strategy meetings, constant site updates, new feature enhancements, active forums, and we had regular revenue coming in from sponsors, ad networks, and membership fees — it was exhilarating. I could see it someday becoming a full-time gig if we really wanted to make a run at it. We just lacked the financial stability to go at it on our own for an extended period of time.

The day jobs take prescedence

In ‘06 I moved from Minnesota to North Carolina to pursue a career in online marketing with a Fortune 500 company. Essentially, I had found a day job doing exactly what was so exciting about SuperMotors.net. Being an online site, we felt that we could continue to run the hobby-based-business-that-we-secretly-hoped-would-be-a-full-time-business-someday as if the distance between us would not matter.

It mattered, and in a big way.

Web 2.0 was blowing up and our site was stagnant

The Web 2.0 hoopla was blowing up, web technology was crazy, and hosting was becoming cheaper by the minute — all things that should have contributed to a healthier bottom line, new and innovative features, but they didn’t. My two friends and I were no longer meeting regularly. My move away from the business’ home state had made it extremely difficult to collaborate.

The day jobs were getting more exciting, too.

In 2008, we decided to sell.

The decision to sell

This was a tough, tough decision. By this point, we had 10 years into the site both as a hobby and a business. We knew what we had on our hands, but we did not have the means to take it to the next level that we wanted to — and it was beginning to show. Site updates and feature enhancements were nonexistent. Support requests from our members would go unanswered for weeks. The site was stuck on cruise control at 40 MPH in a 75 MPH speed zone.

Falling victim to the economy

Our buyer in 2008 had to bail on the deal as we were closing in on a finalized sales agreement. So much time had passed since our decision to sell and when we drew up the papers that the economy had gone south, and so did the buyer’s ability to finance the purchase. Up until this point, I had dodged the bad economy impact, but it became real when something as small as our website was a victim of the economy going south. Who knew?

Maybe we just weren’t ready to sell. Did we have a renewed interest in the site? Was this the kick in the pants we needed?

Several months had passed after the deal fell through and it was clear that it was still the right move for us to sell.

Selling the business was the most difficult business decision

The decision to sell (again) was tough. It’s not like we were living off of the site — we weren’t. We all had day jobs. At this point, we had not continued dialogue with sponsors and the site was running break-even. But it was the potential of what could be that was so enticing about the site and what was so troubling about the decision to sell. The “what if’s” plagued us.

Admitting “I can’t make this happen”

I had to objectively look at things. When I did this, it gave me the clarity I needed: I was not going to make this site into the success I hoped and knew it could be. I couldn’t do it.

When you say this to yourself about something that essentially is within your control, it’s a very difficult realization. But, on the flip-side, I have a successful career and the experience in setting up a business, operating a site, meeting with customers, interacting with the end-users — it has all contributed to my professional experience and I had fun while doing it.

It was time to let somebody else do this. And by letting go, I was doing a favor to our end-users who had stuck with us for so long.

It’s sold

As I write this, it’s been nearly two weeks since selling the site. It didn’t become real until I could no longer access the server or had control of the domains. It’s on odd feeling, but there is a sense of relief that the site is in better and more capable hands now than it has been in a couple years. I no longer have a guilty conscience as I look in my inbox — there are no more unanswered customer and/or end-user emails that I tell myself “I’ll get to this weekend.”

In the end, I made the right decision and have no regrets.

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Guitar Hero & Rock Band driving digital sales

The Beatles Rock Band

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iTunes Logo

With the pending release of The Beatles: Rock Band on September 9th, there are rumors of Apple finally striking a deal with The Beatles and releasing the band’s music on iTunes the same day. These Beatles/iTunes rumors have been around for some time and if there was any time to release The Beatles on iTunes, now is a better time than ever. Why?

In December 2007, Nieselson SoundScan revealed that songs on the “set list” of Guitar Hero III and Rock Band saw an increase in digital purchases anywhere from 15% to 847%.  In essence, Rock Band and Guitar Hero essentially become entertaining advertising vehicles for bands and recording labels.

It’s no secret that the release of The Beatles on iTunes would do quite well just with the Apple PR machine powering it. However, Apple’s efforts plus a release of The Beatles:Rock Band would certainly be a home run.

It’s fascinating to see how a new product (Guitar Hero or Rock Band) can drive incremental sales in other channels of business (digital music).

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Google adds Blackberry contact syncing

As a user/subscriber of Plaxo services, one thing missing from their arsenal is 2-way syncing with Google (as of this writing, Plaxo only supports a 1-way download from Gmail — it won’t update Gmail contacts with my information on Plaxo). Today in my inbox I had an email from the Google App team announcing Google Sync for Blackberry:

google-blackberry-sync

As someone with a MacBook Pro (for business) running OS X and VMWare Fusion for Windows XP & Windows 2000, an iMac (for home), Blackberry (Business & Gmail access), and random access to the Internet anywhere else I go, it only takes one instance where you’re on a device without your latest and greatest contact information. My Gmail contact list was the last missing link in the plethora of address books spread across all of these devices.

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How to log into Yahoo! IM with iChat on Mac OS X via a Jabber account

I bought my wife a MacBook for Christmas this year and with it comes the embedded iSight web camera. Mac OS X comes with iChat which natively supports audio & video chatting with the built-in iSight camera. With our new arrivals of twin babies earlier this month, video chatting is becoming a hot commodity in our household between her and I as well as extended family who all live out of state.

Adium out, iChat in

Previously, I used Adium, which is a nice IM client for Mac OS X which allows you to log into virtually all IM platforms with a single application. The biggest downside with Adium is that it doesn’t support video. I always found myself having to quit Adium to use iChat when I wanted to video chat with friends/family. This was acceptable for me, but not as convenient to teach to my wife who is not as tech savvy and has multiple IM accounts on AIM, Yahoo!, and MobileMe.

I’d prefer to keep things like IM simple for her so she can worry about figuring out other things on her new computer — plus, the convenience of having one IM app that handles text, audio, and video chatting across all IM services is very convenient.

The Challenge: iChat doesn’t natively support Yahoo! Instant Messenger

iChat out-of-box supports AOL Instant Messenger, MobileMe, Mac.com, Bonjour, Google Talk, and Jabber Instant Messaging services:

ichat-accounts

Using a Jabber account, you can log into Yahoo! IM via iChat

Jabber is a free IM service and functions much like email service. You must find a Jabber provider and setup a Jabber account with them. Once you have a Jabber account, you can communicate with any other Jabber user.

The unique thing about Jabber is that it supports “transports.” Transports enable Jabber IM servers to communicate with other IM services such as Yahoo! IM, MSN, IM, AOL IM, Google Talk, etc.

The key, which was not obvious to me as I searched online for tutorials on how to do this, is to find a Jabber server that has Yahoo! IM transport capabilities. There are many Jabber servers out there which do not have Yahoo! IM transports.

Setting up a Jabber account to access Yahoo! IM via iChat: the definitive guide

 

  1. Assuming you don’t already have a Jabber account, you must create one. To do so (on Mac OS X), download the Psi application at: http://psi-im.org (as of this writing, Psi version 0.12 is what I used).
  2. Install and launch Psi
  3. From the “General” menu, select “Account Setup”
  4. Click “Add” to add a new account
  5. The name of the account can be whatever you’d like — this is used for referencing the account in your account list.
  6. Choose a Jabber server from the drop-down list. This server list will populate from Jabber.org’s service listing at http://www.jabber.org/web/Services.
    1. I used im.apinc.org as they were the only one of several which I tried with Yahoo! IM transport capabilities.
  7. Choose any login and password you like for your Jabber account. This doesn’t need to match your Yahoo! screen name. Leave all other settings as-is. You may get a certificate validation message — just hit continue (this means that they have not purchased an SSL certificate and are using a free certificate).
  8. After creating the account, it will show up in the Psi window. From the “Status” menu, choose “Online” to log into your Jabber account on im.apinc.org.
  9. Right-click on your Jabber account name in Psi window and select “Service Directory” and click the “Browse” button on the window that appears. You will see the following window:
  10. jabber-service-directoryRight-click on the “Yahoo! IM Gateway” and select “add to roster”. This will add the Yahoo! IM Gateway (labeled as “im.apinc.org”) to your list in your Psi window.
  11. Right-click on the newly-added item in your Psi window: jabber-yahooo-authorize
  12. Select “Add/Authorize to contact list”
  13. Right-click on the item again and select “Log on”.  This will prompt you for your Yahoo! ID and password. Enter them here.
  14. You’re all set with the Psi application. You’ve now established your Jabber account and linked your Jabber account to the Yahoo! IM Gateway via the Jabber service. Quit Psi and launch iChat — we must now setup iChat to log into your new jabber account.
  15. With iChat opened, select the “iChat” menu and choose “Preferences.” Click the “Accounts” tab.
  16. Click the “+” button to create an account. Select “Jabber Account” from the Account Type drop-down menu.
  17. Enter the Account name and Password you chose in step 5. Note that your account name will be in the format: username@im.apinc.org  (you must include the “@im.apinc.org” or whichever Jabber server you created your account on).
  18. You must now add all of your Yahoo! IM buddies to your Jabber buddies list. Unfortunately, the Yahoo! IM buddies in your Yahoo! buddy list don’t automatically transfer over. To add a new Yahoo! IM buddy to your Jabber list, you MUST enter them in the following format: yahooid@yahoo. In other words, if your friend’s Yahoo! IM username is johndoe, you would enter this as johndoe@yahoo in your Jabber buddy list. The “@yahoo” tells the Jabber server to utilize the Yahoo! IM Gateway for routing instant messages to Yahoo! users.

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