Archive
December 2011 (1 post )
- 12/18: Mass Customization, Considered Purchases, & Mental Models – Why Usability & Content Strategy Matter (0 comments)
August 2011 (1 post )
- 08/29: UX Practitioners Will Excel in an Increasingly Digital World (0 comments)
May 2011 (1 post )
- 05/24: The Paradigm Shift for Product Organizations: Building Consumer Experiences (0 comments)
February 2011 (4 posts )
- 02/09: Is it the medium or lifestyle that’s changing our media consumption? (1 comment)
- 02/08: The Case for Marketing Technologists (0 comments)
- 02/02: Apple Retail Store Purchase Process (4 comments)
- 02/01: What are you trying to accomplish with this page? (0 comments)
October 2010 (1 post )
- 10/20: When you have a product or service complaint, where do you go? (2 comments)
September 2010 (1 post )
- 09/25: Usability Reminder: Product labels need to be clear just like website headlines (0 comments)
April 2010 (2 posts )
- 04/24: Treat your website like a retail store, not a campaign. (1 comment)
- 04/17: Government websites live in an alternate customer experience universe (1 comment)
February 2010 (2 posts )
- 02/18: Viewing 200+ TV channels by number & a 4-character station ID is not usable (0 comments)
- 02/14: Industry Blogs are the “TMZ” of Online & Social Media Coverage (1 comment)
January 2010 (2 posts )
- 01/09: Social Media may be new, but local businesses have understood the concept forever (0 comments)
- 01/08: I sold my online business. I have mixed feelings, but made the right decision. (1 comment)
November 2009 (3 posts )
- 11/27: A commoditized business should focus product innovation on user experience and ease of use (0 comments)
- 11/22: Levolor.com gets Internet Retailer’s nod in annual “Hot 100″ list (0 comments)
- 11/01: Still fascinated by how easy it is to spend money online (0 comments)
October 2009 (4 posts )
- 10/29: What is E-Business? (Updated) (0 comments)
- 10/20: Make time for your direct reports (0 comments)
- 10/08: Configurator Usability Challenge: Building your pizza online with PizzaHut.com (3 comments)
- 10/08: Configurator Usability Challenge: Building your pizza online (0 comments)
September 2009 (6 posts )
- 09/29: Configurator Usability Challenge: Ordering online from Outback Steakhouse (3 comments)
- 09/21: Stop “Marketing for the Sake of Marketing” (0 comments)
- 09/21: Online designers and agencies not quite shaking “print” mentality with web interfaces (0 comments)
- 09/20: User Experience Success: Mint.com has made “doing the bills” a joint effort (0 comments)
- 09/17: Usability Challenge: When your products can be made in over 100 billion combinations (0 comments)
- 09/03: Guitar Hero & Rock Band driving digital sales (0 comments)
August 2009 (2 posts )
- 08/22: 5% traffic increase simply by making our site’s XML Sitemaps available to search engines (0 comments)
- 08/22: E-Business Organizational Chart/Structure (3 comments)
June 2009 (3 posts )
- 06/09: Follow-up marketing when consumers abandon the purchase funnel (2 comments)
- 06/02: Amerock.com Usability Update (0 comments)
- 06/02: When businesses merge, the E-Business team must adapt (1 comment)
February 2009 (2 posts )
- 02/25: Marketers forgoing analytics? That’s like CFOs forgoing balance sheets. (0 comments)
- 02/24: Web 2.0 Users/Consumers in the Enterprise (0 comments)
January 2009 (3 posts )
- 01/27: Talend Secures $12 Million in Funding (0 comments)
- 01/12: Google adds Blackberry contact syncing (0 comments)
- 01/01: SuperMotors.net facelift for the new year (0 comments)
December 2008 (6 posts )
- 12/28: How to log into Yahoo! IM with iChat on Mac OS X via a Jabber account (30 comments)
- 12/18: Foodzie.com receives $1M in seed financing (2 comments)
- 12/12: The three pillars of Business Intelligence (2 comments)
- 12/11: Mobile internet access further blurring lines between channel-specific pricing (0 comments)
- 12/02: Your wait time may be excessive. If consumer sites operated like government sites. (0 comments)
- 12/01: When will TV have its version of the RSS feed? (0 comments)
November 2008 (6 posts )
- 11/27: Consistency is key with integrated, multi-channel marketing (0 comments)
- 11/27: No-nonsense Store Locator from Honey Baked Ham (0 comments)
- 11/20: Clever new Apple online campaign about customer satisfaction (1 comment)
- 11/17: Nobody is safe from an internet riot; how you react is key (0 comments)
- 11/17: Product configurator interview for Internet Retailer (0 comments)
- 11/05: When manufacturers sell direct and “compete” with retailers (9 comments)
October 2008 (1 post )
- 10/23: Google Site Search – Affordable website search (0 comments)
August 2008 (3 posts )
- 08/20: A lesson in client servicing an application development project (1 comment)
- 08/05: Where does SEM fall in your organization? (0 comments)
- 08/04: Business and IT: A Love/Hate Relationship. But why? (2 comments)
July 2008 (1 post )
- 07/21: Custom Product Configurator API (2 comments)
June 2008 (3 posts )
- 06/12: Wireless Internet with BlackBerry 8830 or 9630 as Bluetooth Modem for Mac OS X (17 comments)
- 06/09: Apple continues to release products others can’t (0 comments)
- 06/03: Another Levolor.com Launch – Custom Draperies (1 comment)
May 2008 (5 posts )
- 05/29: IntenseDebate.com – THE answer to blog comments (4 comments)
- 05/15: Enterprise apps should mirror consumer apps (0 comments)
- 05/14: New URL for this blog: www.eBusinessBlog.org (0 comments)
- 05/14: Post on SearchEngineWatch claims “branding is dead” (0 comments)
- 05/06: Automatically monitor changes to competitor websites for free (0 comments)
April 2008 (6 posts )
- 04/30: An entrepreneurial evening (1 comment)
- 04/25: Why is open source viewed as a challenge in the enterprise? (0 comments)
- 04/25: Impressive RedBox DVD Rental Kiosk (0 comments)
- 04/24: Asking “why?” can go a long way – improving business processes (0 comments)
- 04/23: Securing advertising dollars in a tough economy (0 comments)
- 04/09: How to determine if you delegate enough (0 comments)
March 2008 (5 posts )
- 03/11: Please, please, please understand your end users (0 comments)
- 03/09: Kudos to packaging engineers for improving Hershey’s chocolate syrup (0 comments)
- 03/09: Consumer Insights: To research or not to research? (0 comments)
- 03/08: Parenting like a product manager (0 comments)
- 03/06: Pride can hinder innovation (0 comments)
February 2008 (2 posts )
- 02/25: Levolor.com E-commerce Press Release (0 comments)
- 02/06: Levolor.com out of beta (2 comments)
January 2008 (2 posts )
- 01/21: In the pursuit of happiness: No unread items (0 comments)
- 01/17: Mac OS X Leopard’s “Spaces” increases my productivity (0 comments)
December 2007 (4 posts )
- 12/20: Planning a road trip? AAA’s Internet TripTik trumps Google Maps (1 comment)
- 12/16: Going to great lengths to “be viral” and generating PR (0 comments)
- 12/13: Top spots in search equate to branding (0 comments)
- 12/09: Building vs. Buying Software (0 comments)
November 2007 (2 posts )
- 11/09: More Comparison Shopping Woes (2 comments)
- 11/09: Shake-up at WebTrends; Omniture’s acquisitions and customer service (0 comments)
October 2007 (3 posts )
- 10/09: Automotive manufacturers don’t quite get comparison shopping (0 comments)
- 10/04: Sony ImageStation closing its doors (0 comments)
- 10/03: Website accessibility for disabled persons (0 comments)
September 2007 (1 post )
- 09/15: Levolor Beta Updates (0 comments)
July 2007 (2 posts )
- 07/30: Media Whiz Aquires AuctionAds (0 comments)
- 07/30: Relationship Management vs. Project Management (0 comments)
June 2007 (6 posts )
- 06/26: ADSDAQ Exchange Beta Acceptance (0 comments)
- 06/20: Men’sHealth distributes online survey…instructs me NOT to use Firefox (3 comments)
- 06/10: Don’t do website maintenance during the day (1 comment)
- 06/08: ADSDAQ Beta Invitation (0 comments)
- 06/08: OpinionLab’s real-time feedback/rating tool (and why I love it) (2 comments)
- 06/08: Levolor Beta Launched (2 comments)
May 2007 (12 posts )
- 05/30: reCAPTCHA Mailhide secures your e-mail link online (0 comments)
- 05/29: Improved video playback on SuperMotors with Flash (0 comments)
- 05/23: Scotts’ great, timely lawn care newsletter, but falls short of convenient-to-use (0 comments)
- 05/21: MFA (Made For Adsense) sites removed as Adsense publishers (0 comments)
- 05/21: Positioning yourself as a “go to” person for your department or team (2 comments)
- 05/17: Disruptive Innovations May Lead to Tunnel Vision (0 comments)
- 05/15: If only all service companies could be like Rackspace (3 comments)
- 05/11: What does a CIO do? (5 comments)
- 05/10: So far, so good with Auction Ads: Over 1.5% CTR (0 comments)
- 05/08: How would your business look if Conan toured your facility? (0 comments)
- 05/04: Adobe to acquire Scene7 (0 comments)
- 05/03: Trying out AuctionAds (0 comments)
April 2007 (15 posts )
- 04/30: Great Customer Service with some Humor (2 comments)
- 04/30: I’m in Heaven with Google’s Firefox Browser Sync Plug-in (0 comments)
- 04/27: Six Sigma Web Development and the steps 2-5 of DMAIC – Measure, Analyze, Improve, and Control (0 comments)
- 04/25: Six Sigma Web Development and the first step of DMAIC – Define (3 comments)
- 04/25: Applying Six Sigma to Web Development, Design, and Usability (3 comments)
- 04/23: Building a dynamic web team without the silos (0 comments)
- 04/19: Blackberry 8703e Review…still not perfect (1 comment)
- 04/18: Airline customer service (0 comments)
- 04/17: iTunes usability blunder while purchasing multiple songs (0 comments)
- 04/16: I’m happy about Google’s aquisition of DoubleClick (0 comments)
- 04/13: Please, just manage my expectations, that’s all I ask. (0 comments)
- 04/12: Creating the right blend of advertising (0 comments)
- 04/11: SES NY – Creating Compelling Search Ad Copy (0 comments)
- 04/10: SES NY – Getting Your Site Found (0 comments)
- 04/10: SES NY 2007 – Search Engine Optimization Workshop Key Takeaways (0 comments)
March 2007 (1 post )
- 03/08: Recommended steps for optimizing conversion paths (0 comments)
February 2007 (3 posts )
- 02/23: Disappointing DIRECTV HD DVR (3 comments)
- 02/20: Tribal Fusion IS willing to work with social media sites (0 comments)
- 02/20: Tribal Fusion not accomodating towards (some) social media sites (1 comment)
January 2007 (7 posts )
- 01/20: No success with Adsense Link Units thus far (0 comments)
- 01/07: Oreo cookie packaging as inspiration for how to NOT handle usability on your website (3 comments)
- 01/05: Quantcast Internet Ratings – A publisher & advertiser’s dream (1 comment)
- 01/05: Ajax User Experience vs. Adobe Flex User Experience (0 comments)
- 01/04: Testing Google AdSense Link Units (0 comments)
- 01/04: echotopic contextual advertising network (0 comments)
- 01/03: The value of client service – tips for developers and your clients (0 comments)
December 2006 (15 posts )
- 12/28: We’ve landed on a managed hosting contract (0 comments)
- 12/28: Tivo HD + DVR coming in 2 weeks (1 comment)
- 12/28: Google Apps for your Domain – 8 domain limit (0 comments)
- 12/18: The pros and cons of RSS feeds and blogs (feature requests for Google Reader) (2 comments)
- 12/11: Migrating from Entourage to Gmail (0 comments)
- 12/07: Tips for monitoring social media for your business (1 comment)
- 12/07: Another kudos to blog monitoring: PEER 1 Dedicated Hosting (2 comments)
- 12/06: Today’s blog-monitoring kudos go to Clickshift (0 comments)
- 12/05: What is so difficult about this sales process thing? (1 comment)
- 12/05: ClickShift.com aquired by WebTrends (2 comments)
- 12/04: Title tag optimization (0 comments)
- 12/02: apache mod_deflate reduces bandwidth usage by 27% on SuperMotors.net (1 comment)
- 12/01: Page views out. How to monetize Ajax-enabled sites on a CPM ad model? (1 comment)
- 12/01: Applying web usability to real life (1 comment)
- 12/01: Artistic Design vs. Usability Design (0 comments)
November 2006 (11 posts )
- 11/29: 5 Reasons to avoid multi-year colocation contracts (1 comment)
- 11/27: Apple’s iPhone – mp3 playback a commodity? (0 comments)
- 11/22: kudos to omniture for monitoring blogs (1 comment)
- 11/19: Google Reader (0 comments)
- 11/17: Banner ads with no relevance to service being sold (0 comments)
- 11/16: Amberjack: Site Tour Creator (0 comments)
- 11/14: Just arrived: Photosimile (0 comments)
- 11/13: Clickshift.com – true keyword optimization? (2 comments)
- 11/13: nokia e62 with cingular (0 comments)
- 11/13: Our horrible experience with CCSI (Computer and Control Solutions) (0 comments)
- 11/13: Managed hosting – Rackspace vs. Peer1 vs. INetU (Part 1) (4 comments)
September 2006 (7 posts )
- 09/28: More BlackBerry (0 comments)
- 09/15: Oh BlackBerry, how I love thee (0 comments)
- 09/13: forcing qmail to pass outgoing mail to another SMTP server (1 comment)
- 09/13: sysctl tuning (0 comments)
- 09/13: bandwidth throttling with dummyNET (0 comments)
- 09/13: never under estimate the power of a mass of people who fear change (0 comments)
- 09/13: iTunes 7 (0 comments)
Blog by Eric Long
I'm an experienced online marketer, information architect, digital strategist, and social media enthusiast. I'm passionate about providing outstanding cross-channel experiences for considered purchases (with a focus on mass customization).
About Eric Long
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