30Apr/072
Great Customer Service with some Humor
This is surely making the rounds, but I wanted to draw attention to customer service with humor as demonstrated by Google Transit's Joe Hughes. This is such a great way to give a large company a human touch, particularly with the sense of humor. The PR/buzz surrounding this is also going to be an added bonus.
Tags: blog monitoring, customer service, social mediaPosted by Eric Long
Tagged as: blog monitoring, customer service, social media
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Blog by Eric Long
I'm an experienced online marketer, information architect, digital strategist, and social media enthusiast. I'm passionate about providing outstanding cross-channel experiences for considered purchases (with a focus on mass customization).

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May 15th, 2007 - 15:24
Another great example of diffusing a bad situation with humor to win over a "customer," this time from baseball's Ken Griffey, Jr during a baseball game.
May 15th, 2007 - 22:24
Another great example of diffusing a bad situation with humor to win over a “customer,” this time from baseball’s Ken Griffey, Jr during a baseball game.