Great Customer Service with some Humor
This is surely making the rounds, but I wanted to draw attention to customer service with humor as demonstrated by Google Transit’s Joe Hughes. This is such a great way to give a large company a human touch, particularly with the sense of humor. The PR/buzz surrounding this is also going to be an added bonus.
Another great example of diffusing a bad situation with humor to win over a "customer," this time from baseball's Ken Griffey, Jr during a baseball game.
Another great example of diffusing a bad situation with humor to win over a “customer,” this time from baseball’s Ken Griffey, Jr during a baseball game.