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Another kudos to blog monitoring: PEER 1 Dedicated Hosting

Chalk up another well-educated company (PEER 1 Dedicated Hosting) doing their part in monitoring blogs for feedback on their products and service (this makes company #3 to contact me as a result of a blog post in the last few weeks). This morning, I received a call from a sales manager from Peer 1 in response to this post. Again, I must applaud the blogging medium for its power as well as companies who recognize the significance and impact of consumers and customers doing the blogging.

After assuring me that this was not the desired result for my initial experience with them, I also received a call from the rep who I have been working with as we pursue hosting for SuperMotors.net. Since clearing the air, I have received two customer references from PEER 1 (which is really all we're waiting for to help validate their service -- everything else looks great and we anticipate signing a managed hosting contract in the next 2-3 weeks).

I strongly recommend investigating companies that measure social media for your business. I'll be giving BuzzLogic a shot in the coming months as they perfect their beta. My little blog has found its way to 3 vendors I do business with. Just imagine how many of your consumers and customers could be saying something about your company on their blogs. My whole perception of Omniture, Clickshift, and Peer 1 has drastically improved as a result -- and it very easily could have lead me to another vendor without them reaching out to me.